Medication Management

Medication Management addresses the unique and complex needs of patients prescribed medications requiring specialized services not currently offered by hospital or retail pharmacies. Services are offered through a network of six highly specialized prescription centers and a larger network of highly trained retail outlets across Canada.

We Offer:

  • Adherence to specialized protocols covering drug receiving, storage, preparation and dispensing (e.g., lot tracking and recalls, patient registration, risk management)
  • Knowledge and experience from working with many other patients receiving the same medication.
  • Professional and courteous pharmacists who have received specialized training directly from the manufacturer of your medication
  • Specialized product manipulation, re-packaging, compounding and reconstitution
  • Proper handling, storage and fulfillment of cold-chain and cytotoxic drugs
  • Simpler treatment experience working directly with healthcare professionals for more efficient scheduling and coordination of treatments
  • Dispensing and delivery to patients, clinics or physicians
  • Access to manufacturer programs and services offered by the manufacturer
  • Access to manufacturer assistance, compassionate supply and Special Access Program (SAP)
  • Adherence support and monitoring, including outbound follow-up calls prior to refill dates
  • Product-kitting services, including the supply of related products such as syringes, needles and manuals
  • Ongoing support during therapy