PSP

Patient Support Programs

The patient is at the centre of everything we do. One product, one partner, one patient at a time. We win as one team.

We meet the patient where they are in their patient journey, and assess how to best support them for the best possible patient outcome.

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What We Do

  • Patient enrolment

  • Navigation services

  • Rapid access to medication

  • Adherence and educational services

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Patient Testimonials

“Thank you so much for the work you do on behalf of all patients and families. YOU make a DIFFERENCE in our lives.”

- October 2020​

 

"Received a very happy call from patient’s mother who was in tears thanking the team for their hard work and support."

- August 2020​

 

"I have to say that I love when people actually answer every question asked within an email!! ​Your calmness and patience is quite possibly the most important part of your job -- helping me, and countless others, receiving your wonderfull energy"

- November 2020 ​

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The Gold Standard Patient Experience with MSH PSP

We have developed expertise in all therapeutic areas, with a focus on oncology, immunology, neurology, ophthalmology and nephrology, including rare diseases. We engage with our Provider Solutions team to provide a fulsome solution for our manufacturers and patients.

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Patient Journey

 

 

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Innovation for Your Patient Support Program  

McKesson Canada Specialty Health has digitally innovated its patient support program offering, in response to ongoing needs feedback from its stakeholders. 
Physicians and patients/caregivers now benefit from simplified access to key streamlined processes such as:

The end-to-end EMR (Electronic Medical Record) digitally connected network facilitates and simplifies access to key patient support processes such as:
  • Single sign-on digital enrollment into patient support programs
  • Ongoing physician/patient reporting
  • Digital reimbursement form (prior authorization) access
  • Financial assistance SMART CARD access

For your stakeholders engaged with your patient support program, this is a high-value offering, reducing burden and boosting efficiencies, timelines and augmenting the patient journey for that therapy.
Technological innovation is a key success factor for patient support program and will be moving forward, and McKesson Specialty Health will help you lead this innovation for your patient support program.

LEARN MORE

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COVID | What We're Doing to Navigate Pandemic

Our PSP team has successfully shifted to a virtual service offering without any interruption in patient care. We continue to successfully pivot and implement best practices to address the ever-changing needs of all stakeholders.