9 - PSP - McKesson Canada
Patient Support Programs
The patient is at the centre of everything we do. One product, one partner, one patient at a time. We win as one team.
We meet the patient where they are in their patient journey, and assess how to best support them for the best possible patient outcome.
What We Do
• Patient enrolment
• Navigation services
• Rapid access to medication
• Adherence and educational services
“Thank you so much for the work you do on behalf of all patients and families. YOU make a DIFFERENCE in our lives.”
- October 2020
"Received a very happy call from patient’s mother who was in tears thanking the team for their hard work and support."
- August 2020
"I have to say that I love when people actually answer every question asked within an email!! Your calmness and patience is quite possibly the most important part of your job -- helping me, and countless others, receiving your wonderfull energy"
- November 2020
The Gold Standard Patient Experience with McKesson Specialty Health's Programs
We have developed expertise in all therapeutic areas, with a focus on oncology, immunology, neurology, ophthalmology and nephrology, including rare diseases. We engage with our Provider Solutions team to provide a fulsome solution for our manufacturers and patients.
Innovation for Your Patient Support Program
McKesson Canada Specialty Health has digitally innovated its patient support program offering, in response to ongoing needs feedback from its stakeholders.
Physicians and patients/caregivers now benefit from simplified access to key streamlined processes such as:
The end-to-end EMR (Electronic Medical Record) digitally connected network facilitates and simplifies access to key patient support processes such as:
• Single sign-on digital enrollment into patient support programs
• Ongoing physician/patient reporting
• Digital reimbursement form (prior authorization) access
• Financial assistance SMART CARD access
For your stakeholders engaged with your patient support program, this is a high-value offering, reducing burden and boosting efficiencies, timelines and augmenting the patient journey for that therapy.
Technological innovation is a key success factor for patient support program and will be moving forward, and McKesson Specialty Health will help you lead this innovation for your patient support program.
COVID-19 | What We're Doing to Navigate the Pandemic
Our PSP team has successfully shifted to a virtual service offering without any interruption in patient care. We continue to successfully pivot and implement best practices to address the ever-changing needs of all stakeholders.