RelayHealth for Health Care Providers

RelayHealth for Health Care Providers

RelayHealth is a major advancement in medical technology. It empowers health care providers to seamlessly and securely communicate with patients, physicians, and hospitals and have access to information across these care settings.

RelayHealth gives patients access to their health records, empowering them to take ownership of their health. They can access test results, request appointments, and securely communicate with their healthcare team. In fact, in a pilot in Nova Scotia, physicians saw a 22% decrease in the types of visits that RelayHealth can support.

Beyond improving patient satisfaction, RelayHealth can increase staff productivity and reduce costs. It streamlines referrals and care coordination, while ensuring security and regulatory compliance.

RelayHealth Overview

 

A brief overview of RelayHealth

Sharing test results electronically with patients

 

Sharing test results electronically with patients

eResults enables providers to share test results directly with patients. This helps improve the quality of clinic visits by keeping patients well-informed, and can reduce the number of phone calls from patients inquiring about test results.

Quote Relay Health

 

Without electronic access to their results, 68% of patients said they would call or visit a practice to chase down a test result.

– Results from MyHealthNS implementation in Nova Scotia

Saving administrative time with eBroadcast

 

Saving administrative time with eBroadcast

eBroadcasting is an efficient way to reach patients for communications like flu clinic notices, unexpected changes to clinic office hours, and for customized messages to different patient groups. eBroadcast replaces time on the phone or costs of printing and postage.

Secure messaging between a patient and their health care team

 

Secure messaging between a patient and their health care team

Non face-to-face care is simply a new place for a clinical encounter that does not require the patient and the provider to be together at the same time. eVisits offer a clear innovation for the health system by improving access to care and delivering clinical efficiency gains through use of an electronic interface.

Secure electronic provider-to-provider communication

 

Secure electronic provider-to-provider communication

RelayHealth offers a secure alternative to fax-based patient information-sharing among provider teams, delivering secure, web-based messaging between providers. This can streamline referrals and care coordination.

Streamline referrals and care coordination

Streamline referrals and care coordination

Using RelayHealth, providers can easily create referral networks, attach relevant documents, include health summaries, and share information securely.

Manage messages based on your needs

Custom routing and automation enable you to efficiently manage communications and resources.

Create and manage actionable messaging Information

RelayHealth assigns communications to clinically relevant places within the patient’s record.

Empowering Patients to Own their Health

 

Empowering Patients to Own their Health

Over a two-year period, Nova Scotia piloted RelayHealth, branded as MyHealthNS, and patients had great feedback. In fact, 85% of patients said it made a positive difference to them being able to manage their own health.


Learn what physicians have to say

Contacts

Customer Service

You will be directed toward a representative
who can help you determine your needs.
Call toll free: 1.855.349.8333
Email us at support@relayhealth.ca

Already a Customer?

Contact a customer service representative.
Call toll free: 1.855.349.8333
Email us at support@relayhealth.ca

Not Yet a Customer

Visit RelayHealth's website for more information on how our products and services can meet your needs.

LEARN MORE