Take initiative to spark big-picture thinking and set a clear customer-focused direction by staying curious, learning quickly, and aligning teams.

Lead with courage and clarity in uncertainty, using data and technology to make decisions that drive meaningful impact.

Act urgently on what matters most by adapting quickly and removing barriers.

Focus on what creates real value and follow through with excellence and accountability for our customers and partners.

Strengthen team performance by building future skills, developing talent, and helping others thrive in fast-changing environments.

Build trust through authenticity, seeking varied perspectives, modeling empathy, and elevating others.

Our employees make decisions, both big and small, with a focus on what is ethically right. Above all, we are committed to the greater good — for our company, our customers and the healthcare industry.

We strive to create and maintain an inclusive culture where everyone feels comfortable bringing their authentic self to work each day. We embrace and respect each other as we are, stand up for what is right, and treat everyone with integrity and respect.

Our commitment to our customers sets us apart. We hear time and again that our customers choose McKesson for our follow through and service. Our customers are at the center of everything we do, and our success comes from their success. They benefit from our customized approach to their business and our ability to help them stay ahead of the changing healthcare landscape.

We make personal commitments — to our customers, vendors and our colleagues. We build trust by delivering on our promises and take individual responsibility for the decisions we make. We all own accountability for McKesson.

Our people treat each other, our customers and our vendors with dignity, consideration, open-mindedness and respect. By valuing different styles and skills, recognizing everyone’s contribution and staying open to each other’s perspectives, we cultivate an environment of innovation and collaboration — which pays off in the way we solve problems for our customers.

Our journey to excellence never ends — we always aim higher for our customers and partners. We act with success in mind and focus on results, constantly finding new ways to innovate, improve and rigorously measure our progress. When customers choose us, they’re choosing an industry leader who will work tirelessly to achieve excellence in quality, safety and efficiency — for the better health of our customers and the entire healthcare industry.