Privacy and Confidentiality Notice
January 25, 2012
We at McKesson Canada Corporation ("McKesson Canada") are committed to maintaining the privacy and security of our customers' personal information. Through this Privacy & Confidentiality Notice, McKesson wants to assure you of our commitment to privacy and security. Our privacy philosophy is based on the 10 fair information principles found in the Personal Information Protection and Electronic Documents Act (PIPEDA). We take our responsibility as regards to personal information very seriously and as such, a privacy officer who is accountable for the organization's compliance with the 10 fair information principles has been designated.
If we collect information from or about you, we will tell you what information is being collected, how, by whom, and for what purposes.
We will give you options about how the personal information you provide to us may be used. Before we use your personal information for any purpose, we will seek your decision as to whether or not you allow us to engage in that use. To exercise this choice, we will allow you to notify us of your preferences during the information collection process. If there are third parties that process McKesson data, we will require them to hold all personally-identifiable information confidential, and to use our customer information only for the purpose of fulfilling their business obligation. McKesson does not sell personally identifiable information to third party marketers.
No Collection of Personal Information for Browsing Purposes
McKesson Canada does not collect personal information about you unless you either (i) send an email message to McKesson Canada; (ii) apply online for a position with McKesson Canada, (iii) use any of the online Customer Access such as, without limitation, PharmaClik™ or ClientConnect™ or RelayHealth™ amongst others.
We do capture the paths taken as you move from page to page (i.e., your "click stream" activity). Information we collect on our websites may be used to enhance your use of these websites in ways such as:
- Organize the website in the most user-friendly way
- Customize your browsing experience of this website
- Communicate special offers, information and featured items to you, if you choose to receive such notices
- Respond to your questions or suggestions
Use of Personal Information by Employees of McKesson Canada, McKesson Corporation and other Affiliated Companies
Certain employees will be provided with information about a website visitor in order to serve that visitor's needs and provide the visitor with information regarding specific products. McKesson Canada's employees as well as those of McKesson Corporation and other affiliated companies are instructed to use strict standards of care in handling the personal and confidential information of McKesson Canada's clients. Employees who do not conform to McKesson Canada's confidentiality rules are subject to disciplinary sanctions which may include dismissal.
YOU HEREBY EXPRESSELY CONSENT TO THE DISCLOSURE BY MCKESSON CANADA OF YOUR PERSONAL INFORMATION TRANSMITTED THROUGH THIS SITE TO MCKESSON CANADA'S EMPLOYEES AS WELL AS THOSE OF MCKESSON CORPORATION AND OTHER AFFILIATED COMPANIES LOCATED IN EITHER CANADA OR THE UNITED STATES.
Linking to Other Sites
Risk Related to Internet
We will protect personally identifiable information stored on the site's servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices. Although we use recognized industry safeguards to protect customer personal information from unauthorized access, loss, misuse and unauthorized alteration and every effort is taken to ensure that no one else will see or obtain your personal data, complete confidentiality and security is not yet guaranteed over the Internet. Internet use and communication is subject to interception, loss and alteration. You acknowledge and agree that McKesson Canada shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that any and all communications will be at your own risk.
Customer Service and Recourse
If you have any questions about this Privacy & Confidentiality Notice, our information handling practices, or any other aspects of your privacy and the security of information, please send an email to firstname.lastname@example.org.
We retain the flexibility to update this Privacy & Confidentiality Notice. McKesson Canada will NOT apply changes to this policy retroactively to information McKesson Canada has previously collected.