CountAssist - McKesson Canada

Small footprint that fits in any dispensary

Stock bottle scanning for traceability and safety

Large cell capacity reduces replenishment frequency

Frees up time for patient counselling

Small footprint that fits in any dispensary

Stock bottle scanning for traceability and safety

Large cell capacity reduces replenishment frequency

Frees up time for patient counselling
Brief Overview

Efficiency
-
Automates up to 35% of your countable prescriptions.
-
Software developed in-house and designed specifically for retail pharmacy.
-
User-friendly interface makes it easy to learn and simple to operate.
Flexibility
-
Compact one-sided cabinet can be installed anywhere in the pharmacy, such as at the end of a bay or against a wall.
-
Integrates seamlessly with all pharmacy systems.
-
Requires little supervision and minimal upkeep.

Safety
-
Rx label barcode scanning ensures the right medication goes in the right vial to go to the right patient.
-
Dedicated locked chutes eliminate cross-contamination.
-
Locking door secures canisters in each cabinet, limiting access to expensive or narcotic medications.

Efficiency
Flexibility

Safety
CountAssist FAQ

What is CountAssist automated counting technology and how does it support vial-filling in a retail pharmacy?
CountAssist is a compact cabinet-based counting solution designed for retail pharmacies. It automates up to 35% of countable oral solid prescriptions, incorportates stock bottle barcode scanning for traceability, and frees up staff time for patient care.

How much floor space does CountAssist require and where can it be installed in a dispensary?
CountAssist is built with a small footprint, designed to fit against a wall, end of a bay or in-line with exisiting cabinets. Its space-saving design makes is easy to integrate into pharmacies of all sizes without major layout changes.

What safety and traceability features does CountAssist include to ensure correct medications are dispensed?
CountAssist™ includes Rx-label barcode scanning to ensure the right medication goes into the right vial for the right patient. Dedicated locked chutes prevent cross-contamination, while secure canister doors help limit access to high-risk or narcotic medications, supporting compliance and patient safety.

From a workflow standpoint, what percentage of a pharmacy’s counting volume can CountAssist automate?
One CountAssist cabinet can automate up to 35% of the countable oral-solid prescription volumes in a retail pharmacy setting, helping reduce and improve efficiency.

What are the flexibility and system-integration benefits of CountAssist for a growing pharmacy or chain?
CountAssist features a compact, one-sided cabinet design that fits easily into varied dispensary configurations. It integrates seamlessly with pharmacy information systems and scales with your business. Additional cabinets can be connected to the same controller as prescription volumes grow.

From a procurement/finance perspective, what cost-benefit factors should be evaluated when considering CountAssist?
CountAssist helps reduce manual counting labor hours, improve prescription throughput, and decrease error risk leading to less waste and fewer corrections. By freeing pharmacists for higher-value tasks like patient counseling, these efficiencies can offset the initial capital investment.

How does CountAssist compare to fully-automated robotic vial-filling systems in terms of cost, footprint and capabilities?
Compared to high-volume, dual-arm robotic systems, CountAssist offers a lower-cost, smaller-footprint solution that targets up to 35% of countable prescriptions rather than full automation. It’s designed to augment manual workflows for high-impact segments delivering efficiency without the complexity of full-scale robotics.

What technical or infrastructure requirements should a pharmacy plan for before installing CountAssist?
To integrate CountAssist, pharmacies should ensure adequate wall or floor space for the cabinet, reliable power supply, and network connectivity to interface with pharmacy systems. Workflow support for canister replenishment and scanning processes, along with staff training, will help maximize efficiency and accuracy.

What experiences have existing customers reported after implementing CountAssist in terms of accuracy, efficiency or staff workload?
One pharmacist-owner shared: “Since installing CountAssist, we added two cabinets. Now our counts are more accurate, and our efficiency has improved thanks to the system’s reliability.”

What support, service or maintenance considerations should be included when evaluating CountAssist long-term?
When investing in CountAssist™, consider vendor support for uptime, software updates, canister replenishment logistics, workflow integration, and ongoing maintenance. These factors play a key role in total cost of ownership and long-term ROI.
Get In Touch
LinkedIn: McKesson Canada Automation


