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CountMate

CountMate is the latest innovation in fully-automated vial filling. Equipped with two multi-tasking robotic arms, it automates the entire prescription counting process from filling, photography, labelling, and sorting by patient for unprecedented productivity.

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CountMate

CountMate is the latest innovation in fully-automated vial filling. Equipped with two multi-tasking robotic arms, it automates the entire prescription counting process from filling, photography, labelling, and sorting by patient for unprecedented productivity.

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Key Benefits
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Fill up to 160 vials per hour

 

 
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Simultaneous filling and replenishment

 

 
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Two multi-tasking robotic arms

 

 
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Industry-leading accuracy and traceability

 

 
Key Benefits
One

Fill up to 160 vials per hour

Two

Simultaneous filling and replenishment

Three

Two multi-tasking robotic arms

Four

Industry-leading accuracy and traceability

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Brief Overview

CountMate isn’t just another pharmacy automation robot—it’s a smarter way to automate vial filling.

 

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Find Efficiencies, Grow Your Business and Enhance Safety
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Efficiency

Increase output with two multi-tasking robotic arms that enable simultaneous filling, photography, labeling, and vial drop off

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Flexibility

Minimize down time with two multi-tasking robotic arms that allow for simultaneous filling and replenishment

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Safety

Ensure superior protection with an advanced camera system that provides complete vial views from every angle, complemented by secure locking mechanisms

Find Efficiencies, Grow Your Business and Enhance Safety
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Efficiency

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Flexibility

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Safety

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Learn more about CountMate

 
 

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CountMate FAQ

What is the CountMate automated vial-filling system and how does it work?

CountMate is a fully automated vial-filling solution designed to help pharmacies work smarter. Featuring two multi-tasking robotic arms that handle filling, photography, labelling, and sorting by patient.  If your pharmacy has lower prescription volumes or limited space, CountAssist increases efficiency and reduces manual counts without full automation. CountAssist automates up to ~35% of vial counts with a smaller footprint and lower cost. 

How many vials per hour can CountMate process and what productivity gains can my pharmacy expect?

CountMate can fill up to 160 vials per hour, thanks to its dual robotic arms and simultaneous replenishment capability. This advance automation means significant throughput improvements for busy retail or hospital pharmacies without compromising accuracy. 

What safety and accuracy features does CountMate include for pharmacy operations?

CountMate sets the standard for industry-leading accuracy and traceability. It's integrated camera system captures full vial views from every angle while secure locking mechanisms safeguard medications throughout the process. 

How flexible is the CountMate system for variable prescription volumes and changing workflow needs?

CountMate is built for flexibility. Dual robotic arms enable simultaneous filling and replenishment, reducing downtime and adapting to changing prescription volumes all while maintaining speed and accuracy. 

What types of pharmacies or operations (retail vs hospital) is CountMate best suited for?

With high throughput and advanced automation, CountMate is the ideal solution for both retail pharmacies, hospital pharmacies, and centralized fill operations. By reducing manual counting and enhancing accuracy, CountMate helps streamline workflows and elevate patient safety.

From a procurement/finance viewpoint, what are the cost-benefit considerations of investing in CountMate?

CountMate is built to increase vial throughput—up to 160 per hour—reducing labour costs and improving accuracy to minimize waste and reduce compliance risk. The result? Workflow efficiency gains that translate into faster fill times and the potential for stronger margins.

How does CountMate compare with manual counting or semi-automated vial counters in terms of return on investment (ROI)?

Compared to manual or semi-automated systems, CountMate delivers substantially higher throughput and automates multiple steps - counting, photography, labelling, sorting - while reducing labour dependency. The result? Faster ROI through labour savings, reduced errors, and increased capacity.

What are the technical infrastructure or installation requirements for a pharmacy to deploy CountMate?

CountMate requires adequate floor space, reliable power supply, and network connectivity for software monitoring. CountMate also integrates with existing pharmacy information systems (PIS), and may involve workflow adjustment to support automated filling and patient-specific sorting.

What have other pharmacies experienced in terms of error reduction or compliance improvements after implementing CountMate?

CountMate delivers consistent counting accuracy and improved traceability, reducing manual error risk through built-in camera verification and robotic precision. These safeguards support better regulatory compliance and elevate patient safety.

How does McKesson Canada Automation provide lifecycle support (including service, maintenance, and upgrades) for CountMate?

CountMate typically includes service contracts, scheduled maintenance, software updates and technical support to ensure uptime and long-lasting performance for your pharmacy

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Get In Touch

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Talk to our team

 
 

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Reach the Sales Team

 
 

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LinkedIn: McKesson Canada Automation