mcka_CountMateBanner

#
CountMate

CountMate is the latest innovation in fully-automated vial filling. Equipped with two multi-tasking robotic arms, it automates the entire prescription counting process from filling, photography, labelling, and sorting by patient for unprecedented productivity.

ImgSmall
ImgBig
ImgBig ImgSmall

CountMate

CountMate is the latest innovation in fully-automated vial filling. Equipped with two multi-tasking robotic arms, it automates the entire prescription counting process from filling, photography, labelling, and sorting by patient for unprecedented productivity.

mcka_CountMateCards

Key Benefits
One

Fill up to 160 vials per hour

 

 
Two

Simultaneous filling and replenishment

 

 
Three

Two multi-tasking robotic arms

 

 
Four

Industry-leading accuracy and traceability

 

 
Key Benefits
One

Fill up to 160 vials per hour

Two

Simultaneous filling and replenishment

Three

Two multi-tasking robotic arms

Four

Industry-leading accuracy and traceability

mcka_CountMateVideo

Brief Overview

CountMate isn’t just another pharmacy automation robot—it’s a smarter way to automate vial filling.

 

mcka_CountMateEfficiencyFlexibilitySafety

Find Efficiencies, Grow Your Business and Enhance Safety
Icon 1

Efficiency

Increase output with two multi-tasking robotic arms that enable simultaneous filling, photography, labeling, and vial drop off

Icon 2

Flexibility

Minimize down time with two multi-tasking robotic arms that allow for simultaneous filling and replenishment

Icon 3

Safety

Ensure superior protection with an advanced camera system that provides complete vial views from every angle, complemented by secure locking mechanisms

Find Efficiencies, Grow Your Business and Enhance Safety
Icon 1

Efficiency

Icon 2

Flexibility

Icon 3

Safety

FAQ_CountMate_McKesson_Automation

CountMate is a fully automated vial-filling solution designed to help pharmacies work smarter. Featuring two multi-tasking robotic arms that handle filling, photography, labelling, and sorting by patient. If your pharmacy has lower prescription volumes or limited space, CountAssist increases efficiency and reduces manual counts without full automation. CountAssist automates up to ~35% of vial counts with a smaller footprint and lower cost.

CountMate can fill up to 160 vials per hour, thanks to its dual robotic arms and simultaneous replenishment capability. This advance automation means significant throughput improvements for busy retail or hospital pharmacies without compromising accuracy.

CountMate sets the standard for industry-leading accuracy and traceability. It's integrated camera system captures full vial views from every angle while secure locking mechanisms safeguard medications throughout the process.

CountMate is built for flexibility. Dual robotic arms enable simultaneous filling and replenishment, reducing downtime and adapting to changing prescription volumes all while maintaining speed and accuracy.

With high throughput and advanced automation, CountMate is the ideal solution for both retail pharmacies, hospital pharmacies, and centralized fill operations. By reducing manual counting and enhancing accuracy, CountMate helps streamline workflows and elevate patient safety.

CountMate is built to increase vial throughput—up to 160 per hour—reducing labour costs and improving accuracy to minimize waste and reduce compliance risk. The result? Workflow efficiency gains that translate into faster fill times and the potential for stronger margins.

Compared to manual or semi-automated systems, CountMate delivers substantially higher throughput and automates multiple steps - counting, photography, labelling, sorting - while reducing labour dependency. The result? Faster ROI through labour savings, reduced errors, and increased capacity.

CountMate requires adequate floor space, reliable power supply, and network connectivity for software monitoring. CountMate also integrates with existing pharmacy information systems (PIS), and may involve workflow adjustment to support automated filling and patient-specific sorting.

CountMate offre une précision de comptage constante et une meilleure traçabilité, réduisant le risque d’erreurs manuelles grâce à la vérification par caméra intégrée et à la précision robotique. Ces dispositifs de sécurité favorisent une meilleure conformité réglementaire et renforcent la sécurité des patients.

CountMate typically includes service contracts, scheduled maintenance, software updates and technical support to ensure uptime and long-lasting performance for your pharmacy.

CountMate is a fully automated system and serves as a direct replacement for Parata Max and Parata Max 2. It provides pharmacies with automated, accurate pill counting at scale, while maintaining efficiency and reliability. Pharmacies transitioning from Parata Max systems can seamlessly adopt CountMate for equivalent functionality with improved ease of installation, training, and ongoing operation.

mcka_Vial_Filling_Catalogue

Icon 1
Find the right counting technology for your pharmacy

Built for speed, accuracy, and real pharmacy workflows. View the full catalogue to explore the entire line‑up and compare your options. 
 
Download Catalogue
 

mcka_GetInTouchCards

Get In Touch

Icon 1
Talk to our team

 

1.888.606.6337

 
Call Now
 

Icon 2
Reach the Sales Team

 

automation.sales@mckesson.ca  

 
Email Now
 

Icon 3
Social Media

 

LinkedIn: McKesson Pharmacy Automation

 
Follow Us