What Our Patient Support Programs Offer

• Patient Enrolment
  We make it easy for patients to get started, guiding them through every step of the enrolment process with personalized support and clear communication.

• Navigation Services
  Our clinically trained navigators act as trusted allies, helping patients and providers overcome administrative hurdles, coordinate care, and ensure a seamless journey from diagnosis to treatment.

• Fast access to Medication
  We accelerate access to essential therapies by streamlining reimbursement, coordinating with payers, and leveraging our national network—so patients can begin treatment without unnecessary delays.

• Educational Services
  Our expert team provides comprehensive education for patients and caregivers, empowering them with the knowledge and confidence needed to manage their treatment and achieve the best possible outcomes.

The Gold Standard Patient Experience

Our Specialty Health team sets the benchmark for patient support by combining deep expertise across multiple therapeutic areas, including oncology, immunology, neurology, ophthalmology, nephrology, and rare diseases. We collaborate with manufacturers, healthcare providers, and patients to develop holistic, integrated solutions that address the unique challenges of specialty care. Our commitment to clinical excellence, innovation, and seamless coordination ensures every patient receives personalized support and the highest standard of care throughout their treatment journey.

Innovation for Your Patient Support Program

At McKesson Canada, technological innovation is at the heart of our Patient Support Programs (PSPs). We work to continuously evolve PSPs to meet the specialized and changing needs of our pharmaceutical manufacturer partners, healthcare providers, and patients. Through our advanced, end-to-end Electronic Medical Record (EMR) digital network, we simplify and enhance every step of the patient support journey. This digital infrastructure enables:

• Single sign-on digital enrolment into PSPs

• Ongoing physician and patient reporting for real-time insights

• Digital reimbursement form (prior authorization) access

• Financial assistance SMART CARD access

By streamlining these processes, we reduce administrative burden, increase efficiency, and deliver a smoother, more connected experience for patients, physicians, and caregivers.

If you value adaptability and seek innovative, future-ready solutions, McKesson Canada’s Specialty Health team is your partner of choice to lead the way in patient support program innovation.

Learn more about how we can transform your Patient Support Programs.